Privacy Policy
This Privacy Policy describes how Anthony's Diamonds (the "Company", "we", or "us") collects, uses, and discloses your personal information when you visit, use our services, or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months the following categories of personal information about you:
Information We Collect Directly from You
Name, address, phone number, email address, order information (billing and shipping address, payment confirmation), account information (username, password, security questions), and customer support communications.
Usage Data
We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about your device, browser, IP address, network connection data, and how you interact with the Services.
Third-Party Information
We may obtain information about you from vendors, payment processors, and other companies that support Site operations.
Use of Personal Information
- Providing Services: Processing payments, fulfilling orders, managing accounts, arranging shipping, and facilitating returns.
- Marketing: Sending promotional communications via email, text, or postal mail; displaying targeted advertising.
- Security: Detecting and preventing fraudulent or illegal activity.
- Communication: Providing customer support and improving Services.
Cookies
We use cookies to power the Site, run analytics, and understand user interaction. You can adjust your browser settings to reject cookies, though this may impact functionality.
How We Disclose Personal Information
Information is shared with:
- Service vendors (IT, payment processing, analytics, support)
- Business and marketing partners
- Affiliates within the corporate group
- Third parties as directed by you
- Legal authorities when required by law
Third Party Websites and Links
The Site may link to unaffiliated websites. We are not responsible for their privacy or security practices.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. We do not knowingly sell or share information of individuals under 16 years of age.
Security and Retention
No security system is perfect. We retain personal information based on business needs, legal obligations, and contractual requirements.
Your Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you
- Request deletion of your data
- Correct inaccurate information
- Receive data in a portable format
- Opt out of sales or targeted advertising
- Restrict processing
- Withdraw consent
- Appeal denied requests
- Manage communication preferences
You can exercise your rights by contacting us using the contact details provided below.
Complaints
Users unsatisfied with our response may lodge complaints with their local data protection authority. EEA residents can find supervisory authorities through the EDPB.
International Users
Personal information may be transferred and processed outside your home country. International transfers rely on Standard Contractual Clauses or equivalent mechanisms.
Contact Information
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:
Email: diamonds@anthonys-diamonds.com
Call Us: +34 622 90 70 00
Address: Centro Comercial Cristamar, C. Francisco Villalón, 29660 Puerto Banus, Marbella
The company serves as the data controller of personal information under applicable data protection laws.